The coming year of inventing our way toward whatever our workplaces will look like offers an opportunity to refresh and reinvent cross-functional relationships. Working to rebuild these bonds is especially important because most people won’t be returning to work as the same people they were before the pandemic; the last 18 months have changed all of us in some way. Organizational fragmentation isn’t a byproduct of remote work. It results from a lack of intentional bridge-building to link discrete groups and regions. Silos were certainly prevalent before the pandemic — hybrid work has simply created new requirements for effectively connecting teams that must work together to achieve shared outcomes. The author offers three approaches to help leaders and their teams re-establish strong connections across organizational boundaries as they’ve shifted to hybrid work environments.

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